Job opening… Customer Service SUPERVISOR


Customer Service SUPERVISOR                        

Salary range: up to $60K

Great place to live!  Great place to work!  Long Island’s Knockout Pest Control continues to grow!

We are looking for a “hands-on” Customer Service Supervisor  who will be responsible to ensure timely, accurate and comprehensive communication and responses to internal and external customers.  This is a typical office environment.  Are you willing and able to “do whatever it takes” to get the job done?

The Essential Job Responsibilities include:

  • Proactively supervise customer service team to exceed customer expectations
  • Routing – review, revise and approve daily routes
  • Proposals – facilitate timely preparation and submission to customers
  • Office Administration – manage database accuracy, new account
  • Supervise Department – proactive hiring, personal growth, disciplinary actions; provide coaching, mentoring essential to staff growth

Knowledge/Skills/Abilities Required:

  • Proficient in Microsoft Office
  • Ability to collect, interpret and/or analyze data and information
  • Critical thinking and creative problem solving skills combined with sound judgment
  • Strong integrity, ethics and emotional control
  • Proven written and verbal communication skills

Minimum Qualifications:

  • Bachelor’s degree a plus
  • 2 years’ experience managing a telephone based Customer Service Department with a minimum of 5 staff

If you are the “right person for the job” please send your resume and cover letter, including salary requirements to:


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